Weighing Software-as-a-Service and Managed Service Providers
There are many acronyms in the IT world. Two common ones are SaaS and MSP, which stand for software-as-a-service and managed service provider, respectively. The bigger question is what the differences are between these two and why you would need one or the other. Here’s help. What’s SaaS? Your business may already be relying on […]
Outsourced Help Desk for Accountants
Accountants are experts at surviving the “busy season.” Tax accountants, for instance, are slammed as annual deadlines draw near. There are slow times, too, but during crazy times, the last thing an accountant wants is essential tech going down. A broken computer or server downtime can be devastating. Say it’s a few days before a […]
Is Healthcare Compliance Enough?
The healthcare industry is a top target for cybercriminals. Healthcare providers hold patients’ personal and financial data. Plus, they offer a critical service and could be more likely to pay ransom to get systems back up and running. Recognizing the threat, industry regulators have instituted cybersecurity standards. Noncompliance is costly, but the real question is […]
Healthcare Providers Must Prepare for IT Disasters
Healthcare professionals regularly handle the worst. Whether its broken bones, horrible abscesses, disease, or death, but that doesn’t mean they’re ready for all that can cripple their technology. In 2011, one of the deadliest tornadoes in U.S. history destroyed a large medical center in southwest Missouri. Fortunately, the regional hospital had, only a few weeks […]
Dial up Telehealth Security
The use of telehealth has been growing rapidly over the past decade. Then, the coronavirus pandemic prompted another jump in telehealth offerings. There are many advantages to digital healthcare, but securing this access to physicians and specialists is more challenging. Telehealth services offered through videoconferencing, remote monitoring, electronic consults, and wireless communications: increase connectivity between […]
Why Managed Services Make Your Life Easier
That smile of relief when we fix someone’s technology is a gift of doing IT service. When we get a call out, we’re happy to go out (or log in remotely) to fix what’s broken. We enjoy getting our customers back up and running quickly. Who said saving the day is only for superheroes, right? […]
Why MSP Support Beats a Break-Fix Approach
Computers break at challenging times. Always. And there’s no worse time than the holiday season. Your employees want to spend time with family and friends, relaxing and reminiscing. They do not want to wait around for a fix or to find a replacement. That’s one reason a managed service provider (MSP) is a good choice […]
Need Home IT Help? Try Residential Managed Services
Maybe you used to be able to troubleshoot your own technology, or had a tech-savvy family member or friend who could help out in a pinch. But now that home computing has become more essential, you may be feeling overwhelmed. If you’re working from home, and others are doing virtual learning too, you can’t wait […]
5 Reasons to Choose Managed Print Services
This is the digital age, and no matter your industry, it’s safe to say there has been digital transformation. Yet there’s still a need for printers and paper copies, and it might be time for you to partner with a managed print services (MPS) provider. An MPS provider is a third-party that handles document printing […]
4 Advantages of Consolidating Your Tech
Technology is the lifeblood of business today, and you likely have a lot of it. But you may have accumulated software and hardware as you grew. Now, you have a hodgepodge of technologies never designed to work together. Consolidation can help. Large corporations can afford an in-house IT team to keep track of all the […]